Plan documents

Member Handbook/Enrollment Agreement

The Member Handbook/Enrollment Agreement is a booklet you receive when you join Fallon Health Weinberg-PACE. It explains the benefits you may receive and how to use them. It will also tell you what is covered, how to make a complaint and how to disagree or appeal any decision that is made about your health care. It also tells you about your prescription drug coverage.

You can find information about grievance, coverage determination and appeal processes in your Member Handbook. Please check the section called "Participant Appeal Process."

You can also find information about your rights and responsibilities as a member of Fallon Health Weinberg-PACE in your Member Handbook. Please check the section called "Participant Rights."

All services must be provided by or authorized by the PACE Interdisciplinary Team (except emergency services). PACE participants may be held liable for costs for unauthorized or out-of-PACE program agreement services.

H6596_W_2015_1 Approved 02122016
The information on this page was last updated on 7/18/2017.

Contact us

► Before you enroll, call:

 1-855-665-1113 (TTY 711) 
8 a.m.–5 p.m.,

Members may call:

1-855-665-1113 (TTY 711)
8 a.m.–5 p.m.,
Monday– Friday