Provider FAQ

Q: I am a provider for Fallon Health Weinberg, who can I call if I have questions?

A: You may contact the Provider Service Line at 1-855-827-2003, or you can email us at: AskFHW@fallonweinberg.org.

Q: How can I become a participating provider for Fallon Health Weinberg?

A: If you are a provider who would like to join the Fallon Health Weinberg network, you may fax or email a Letter of Interest to Fallon Health Weinberg at:

Fax: 1-508-368-9902
Email: askFHW@fallonweinberg.org

A Fallon Health Weinberg network representative will contact you regarding next steps.

Q. Who can I contact about my credentialing status?

A. You can call 1-855-827-2003 for answers to your credentialing questions.

Q. How can I submit a facility or group name change?

A. To update any information (e.g., phone and fax numbers, site address, billing address), please complete a Provider Update form (pdf, coming soon) and email it to askFHW@fallonweinberg.org. If there is a change to the billing address, please also include an updated W-9.

Q. How can I resign from the Fallon Health Weinberg network?

A. To terminate as a participating provider, please complete a Provider Update form (pdf, coming soon) and email it to AskFHW@fallonweinberg.org.

Q. I work at a Mental Health Center. Do I need to be credentialed?

A. Mental Health Centers are credentialed as facilities. Individual providers at a Mental Health Center do not need to be credentialed if the facility is credentialed as a Fallon Health Weinberg provider.