Website privacy policy

Thank you for visiting Fallon Health Weinberg’s website. Your personal privacy is important to us. To better protect your privacy, this policy explains how we collect and use your personal information. Please be aware that other privacy practices and policies may apply to personal information collected and used in venues outside of Fallon Health Weinberg’s website. Please see the Terms and Conditions and Disclaimer for further information that governs your use of this website. If you do not agree to all of the Terms and Conditions, Privacy Policy and Disclaimer, you may not access or use this website. Fallon Health Weinberg and its subsidiaries and affiliates may revise and update this Website Privacy Policy from time to time without notice. Your continued use of this website means you accept those changes.

Collection and use of personal information

Our website provides you with the opportunity to voluntarily submit forms to request additional information about Fallon Health Weinberg. In the course of these transactions, you may provide us with personal demographic information or possibly detailed medical information. We use the information you provide solely to help us respond to your request. As part of researching or fulfilling your request, your information may be shared with other Fallon Health Weinberg employees or agents. All employees of Fallon Health Weinberg sign confidentiality agreements as part of our employment policy to ensure that any private information encountered through the course of their work is treated with the utmost respect.

Fallon Health Weinberg will not sell, rent, loan, trade or lease any information collected on our site, without your consent. However, please note that we may need to use this information within the Fallon Health Weinberg family of affiliate companies or with a third party vendor to perform administrative, technical, or other functions that help us provide service to you. We seek to hold third party vendors to the same privacy practices as Fallon Health Weinberg.

Except as noted above, Fallon Health Weinberg will not release individualized information obtained through this website to another party unless required to do so by government authorities, legal processes, or otherwise required by law.

Any personally-identifiable information collected through the website is not stored on the website, but will go to back office systems in the same manner that information from paper forms, submissions and phone calls to customer service is currently handled. The information is used as defined herein. As a standard practice, as described below, we collect general statistical information on the content viewed, which is used to help us provide better service to you.

You have the right and ability to exit the Fallon Health Weinberg site at any time and not remain in active session. If you choose to remain in session on our site, you implicitly consent to Fallon Health Weinberg’s Website Privacy Policy, Terms and Conditions and Disclaimer.

Collection and use of other information: cookies and log files

When you visit our website, we collect certain information that does not identify you personally, but provides us with aggregate "usage data". This information is used to measure the number of visitors to the different sections of our site and to help us make our site more useful to our visitors. This information is retained and periodically deleted from the site; no back-up copies are made.

Fallon Health Weinberg’s website does employ "cookies" to provide visitors with information that is specific to them. A "cookie" is a packet of information sent by a website to a user’s computer, which is then sent back by the computer each time it accesses that website. These cookies do not contain any personally identifiable information, and they cannot be accessed or “read” by any website other than Fallon Health Weinberg’s website, and most web browsers provide a simple procedure that enables you to control whether or not you want to receive cookies or notifies you when a website is about to deposit a cookie file. Cookies or information will not be used to send unsolicited emails or to track website activity after you leave Fallon Health Weinberg’s website.

If you choose, you may block or delete our cookies from your hard drive; however, blocking or deleting cookies may cause some of Fallon Health Weinberg’s website features and functionality to work incorrectly.

Log files are pieces of information that let us know how people are accessing the website. Each time you go to a page in our website, our server shows this page on your computer. When the page displays, we create a log file that tells us that someone visited the page. We do not collect any information about you. Log files reside on our server and are not accessible by visitors. We use log files to create aggregate reports of site activity. This means we take the information about our visitors and add it together to report on all pages of the site visited.

Email

Please note that individualized information transmitted via email correspondence between you and Fallon Health Weinberg—as opposed to transmission over Fallon Health Weinberg’s website—is not encrypted. As a result, like most, if not all, non-encrypted internet email communications, such email correspondence may be accessed and viewed by other Internet users without your knowledge and permission while in transit. For that reason, to protect your privacy, if you have concerns about your treatment, or questions that would involve the communication of confidential/personal health information, please call your primary care provider or a Customer Service Representative at 1-855-665-1112 (TTY 711), Monday-Friday, 8:30 a.m. to 5 p.m.

Security

A range of security features protects the privacy of any individualized information you provide over Fallon Health Weinberg’s website. During transmission, your privacy is protected by 128-bit encryption security. Other security safeguards are also in place. Once you have entered the Fallon Health Weinberg secure web portal for members, you can confirm the page you are viewing is secure by the padlock symbol located on the bottom-right of your web browser. If the lock shows as closed, security is active.

Fallon Health Weinberg uses physical, electronic and procedural safeguards to protect any personally identifiable data stored on its computers. Only authorized employees or agents have access to the information you provide to Fallon Health Weinberg.

Linked sites

Fallon Health Weinberg’s website has links to various other websites that we think might be useful or of interest to you. Fallon Health Weinberg, however, cannot be responsible for and does not endorse the privacy practices or the content of its linked websites. Fallon Health Weinberg urges you to review the privacy policies of any websites you visit once you leave Fallon Health Weinberg’s website. Links to various non-Fallon Health Weinberg websites do not constitute or imply endorsement by Fallon Health Weinberg of these websites, any products or services described on these sites, or of any other material contained in them.

HIPAA

HIPAA is the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA).

HIPAA outlines strict guidelines to ensure the privacy and confidentiality of your PHI (personal health information, such as your name and medical information). These guidelines require that your PHI be used for purposes of treatment, payment and health plan operations, and not for purposes unrelated to health care.

If you would like more information regarding the Health Insurance Portability and Accountability Act (HIPAA), please visit About HIPAA.

Policy is subject to change

Fallon Health Weinberg is always looking to offer expanded features and functions that make health care more efficient and accessible for their users. As additional features and functions are added, the privacy policy will be updated to correctly represent how information and features are being used. Each time you visit this website or any Fallon Health Weinberg website it is your responsibility to review the most current Privacy Policy, Terms and Conditions, Disclaimer and any other policies, restrictions, conditions and notices on this website or any Fallon Health Weinberg website and by accessing, browsing, and/or using this website or any Fallon Health Weinberg website, you accept and agree to be bound by the most current Privacy Policy, Terms and Conditions, Disclaimer and any other policies, restrictions, conditions and notices on this website or such other Fallon Health Weinberg website.

Questions?

If you have any questions about our website privacy policy and/or practices, please contact us at 1-855-665-1112 (TTY 711), Monday-Friday, 8:30 a.m. to 5 p.m.

Fallon Health Weinberg is an HMO plan with a Medicare contract and a coordination of benefits agreement with the New York State Department of Health. Enrollment in Fallon Health Weinberg depends on contract renewal.

All services must be provided by or authorized by the PACE Interdisciplinary Team (except emergency services). PACE participants may be held liable for costs for unauthorized or out-of-PACE program agreement services.

H2470_W_2017_7 Approved 10182016
H6596_W_2015_1 Approved 02122016
The information on this page was last updated on 10/1/2016.