Privacy and protection

Fallon Health Weinberg protects your personal health information. It can only be used for official reasons.


What is HIPAA?
HIPAA is the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA). While it is a broad and complicated law, it was essentially created to:

  • protect patients' access to health care coverage when they change jobs
  • allow women to receive coverage for reconstructive surgery after a mastectomy
  • provide mothers and newborns at least 48 hours in the hospital after delivery
  • secure the privacy of patient health information
  • enforce uniform standards for exchanging health information

As a Fallon Health Weinberg member, what do I need to know about HIPAA?
The HIPAA requirements are there to protect you, the consumer. With respect to health care, HIPAA is meant to simplify communications between health plans and providers—mostly through electronic means. However, you should be aware that HIPAA outlines strict guidelines to ensure the privacy and confidentiality of your PHI (protected health information, such as your name or medical information). These guidelines require that your PHI be used for purposes of treatment, payment and health plan operations, and not for purposes unrelated to health care.

Under HIPAA, Fallon Health Weinberg must:

  • provide a Notice of Privacy Practices to all members (the Notice is issued to all new members with their new member materials and is also available here: Notice of Privacy Practices).
  • make sure that every person or company who works with us protects member information as we do.
  • carry out privacy training for all employees, whether they deal with member records or not.
  • have consequences in place if member information is used or shared improperly.

Web privacy policy

This policy explains how we protect your information on our website.


Take the next step

Contact us

1-866-882-8185 (TTY 711)

8 a.m.–5 p.m., Monday–Friday

Member information

Member Handbook (pdf) ►

Overview of benefits and services ►

Contact us

8 a.m.–5 p.m., Monday–Friday